Frequently Asked Questions

The short answer is yes. All purchasers of individual Friday and Sunday tickets, as well as those who purchased Weekend Passes, will receive automatic refunds from Eventbrite. You should check your email that you used when purchasing the ticket for a notification of the refund to the method of payment used when you purchased the ticket. Please allow a reasonable amount of time for the refund to be processed.

If you purchased a ticket to Friday or Sunday’s events or a Weekend Pass, nothing more needs to be done on your end as your refund will be processed automatically. If you purchased a Patron or Host Pass, please see the email sent directly to you or go here

Our Weekend Pass purchasers are being refunded because the Sunday party is no longer a ticketed event and has changed significantly enough to warrant a refund. While we apologize for the inconvenience of having to repurchase tickets to Saturday’s event, we hope that you will appreciate the ease and speed with which you received your refund as well as the lower price of admission for our new Sunday event at Oz.

Yes, but you will need to request a refund. In order to have your refund request processed as quickly as possible, please submit it using this Google Form.